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Privacy Policy

Lantern Solutions LLC (“Lantern Sol,” “we,” “us”) respects your privacy. This policy explains what information we collect through lanternsol.com and in the course of providing services, and how we use it.

1. Information We Collect

Information you provide: name, email address, phone number, company name, and project details submitted through contact forms, quote requests, scheduling tools, or email correspondence.

Information collected automatically: IP address, browser type, device information, pages visited, and referral source, collected via cookies and analytics tools (such as Google Analytics) to understand how visitors use our site.

Client project information: when you engage our services, we may access business information, website credentials, and platform accounts (e.g., Shopify, Google, Meta) solely as needed to perform the contracted work.

2. How We Use Information

We use collected information to respond to inquiries and provide quotes, deliver and improve our services, communicate about projects, send marketing communications you’ve opted into (you may unsubscribe at any time), analyze website performance, and comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We share information only with service providers who help us operate our business (e.g., hosting, analytics, email, CRM, and project management platforms), when required by law, or in connection with a business transfer. Service providers are permitted to use your information only to perform services for us.

4. Cookies

Our website uses cookies and similar technologies for functionality and analytics. You can control or disable cookies through your browser settings; some site features may not function properly without them.

5. Data Security and Retention

We use commercially reasonable safeguards to protect your information, including limiting access to client credentials to team members working on your project. We retain personal information only as long as needed for the purposes described here or as required by law. No method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of marketing communications. To exercise these rights, contact us at info@lanternsol.com.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy from time to time; please review it periodically for the latest version.

10. Contact

Lantern Solutions LLC, 7275 Willowood Drive, Cincinnati, Ohio 45241 — info@lanternsol.com